KYC Policy

At this time we have a ‘Know Your Customer’ policy. As part of this policy, we identify all of our customers. This is to prevent financial crime and money laundering.
We reserve the right at any time to request documentation from the player that we need to confirm the identity of the user. In the event that a customer refuses to provide the data we have requested, we reserve the right to restrict the player’s account until the documentation we require is provided.

On our platform, we often carry out checks aimed at detecting money laundering or other financial crimes. Each of the checks is comprehensive and here are all the steps:

• SDD – simplified due diligence is used in transactions with the best level of security;
• CDD – customer due diligence is the most common verification standard used in verification or identification;
• EDD – Enhanced Due Diligence is usually used in high-risk or large transactions.

In addition, if the client’s actions are suspicious or the total withdrawal amount starts to exceed 5,000 euros, the client needs to undergo a full KYC procedure. During this process, the client must provide the following information:

• A photograph of certain pages of the identity card;
• Selfies holding the ID document;
• Bank statement or utility bill.