Privacy Policy

We collect and use the following data about our customers:

• Information that a player provides through our website or via email;
• Information about the player’s location;
• Technical information about the player’s devices;
• Places visited by the customer before and after using our site to build preferences;
• All activities related to spending money on our site;
• Information obtained during communication between us and the customer;
• Information about the customer’s social media and website profile;
• Information from third-party resources;
• Any other additional information obtained during a player’s use of our Service.

We collect and use information about our customers for the following reasons:

• To assist players in the form of feedback;
• To verify the safety of both our own and the customer’s security. In order to do this, we may ask the player for identification documents;
• To process customer transactions;
• To respond to customer feedback;
• To take part in research by other organisations;
• To notify the customer of promotions;
• To improve the security of our content;
• To improve our offerings to meet customer requests;
• To combat fraud on the site;
• To investigate user complaints;
• Take into account what may be required of us.

Please note that we may be required to share player information with trusted third parties. In addition, personal customer information may be used to enable us to comply with laws and regulations.

At this point we can give information about the player:

• To third-party service providers, who will only use this data in accordance with our guidelines only to improve the customer experience, and to ensure that our platforms work;
• To law enforcement agencies and other public authorities for the purposes of complying with laws and legal obligations;
• Other third parties to fulfil our terms and conditions;
• Third parties in the event of a sale, acquisition, merger, bankruptcy or reorganisation.

Under the laws, the player has a number of rights in terms of the processing of personal data. The player can familiarise himself with them below:

• The player has the right to object to the processing of his personal data;
• The player has the right to be informed about how we use data about him/her;
• You have the right to receive personal information about yourself at any time;
• The player has the right to correct and complete personal data;
• The user has the right to request the deletion of all personal information;
• The Player has the right to stop the use of information about him/herself;
• The player may request the information about himself/herself repeatedly;
• The Player has the right to withdraw consent to data processing.

In order to protect our customers from fraudsters, we use all the most reliable methods of protection, including organisational, technical and administrative measures. In addition, we provide a high level of protection supported by our subsidiaries, agents, affiliates and service providers.

We keep personal data about customers exactly until we are asked to delete it. We may even use data from former customers if they have not asked us to delete it. User data is kept for as long as it can be used to improve the experience of our other customers. Customer information is kept for exactly as long as the law states.

We may update our current privacy policy at any time, so please review this page periodically. The new privacy policy will take effect immediately upon posting. We will notify players of any changes by sending an email to one of our social networks. We will inform you of the changes in advance, giving you ample time to read and familiarise yourself with the changes. Players will not be able to use our services if they do not accept the new privacy policy.

For any questions, the player can contact customer support. If there is a government body in the user’s country of residence that specialises in personal data protection, questions can be asked about it. If we cannot satisfy the player’s request, the client can apply to the court to satisfy it.